Hertfordshire Partnership University NHS Foundation Trust

Hertfordshire Partnership University NHS Foundation Trust provides health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Norfolk and North Essex.

The trust employs around 4,000 people who deliver these services within the community and in inpatient settings. Delivering a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services and medium and low secure learning disabilities services.

In the 2021, national staff survey, nearly 90 per cent of staff said their role makes a difference to the Trust service users and over 70 per cent would recommend the Trust as a place to work or receive care.

Hertfordshire Partnership University NHS Foundation Trust provides health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Norfolk and North Essex.

The trust employs around 4,000 people who deliver these services within the community and in inpatient settings. Delivering a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services and medium and low secure learning disabilities services.

In the 2021, national staff survey, nearly 90 per cent of staff said their role makes a difference to the Trust service users and over 70 per cent would recommend the Trust as a place to work or receive care.

Delivering great care, achieving great outcomes - together

The Trust will achieve its vision by:

  • Putting the people who need their care, support and treatment at the heart of everything they do – always.

  • Consistently achieving the outcomes that matter to the individuals who use their services, their families and carers, by working in partnership with them and others who support them.

  • Providing the very best experience of joined-up care in line with what service users and carers have told them makes ‘Great Care’.

Delivering great care, achieving great outcomes - together

The Trust will achieve its vision by:

  • Putting the people who need their care, support and treatment at the heart of everything they do – always.

  • Consistently achieving the outcomes that matter to the individuals who use their services, their families and carers, by working in partnership with them and others who support them.

  • Providing the very best experience of joined-up care in line with what service users and carers have told them makes ‘Great Care’.

The Trust worked closely with service users, carers and staff to co-produce a values and behaviours framework

The five values chosen to represent the Trust are Welcoming, Kind, Positive, Respectful and Professional.

They expect all their staff to adopt these values and demonstrate them in their attitude and behaviour towards their service users, carers and their colleagues. The values form a key part of their recruitment, staff induction and appraisal processes.

We are welcoming so you feel valued as an individual

We are kind so you can fell cared for

We are positive so you can fell supported and included

We are respectful so you can fell listened to and heard

We are professional so you can feel safe and confident

Hertfordshire Partnership helps people of all ages live their lives to their full potential by supporting them to keep mentally and physically well

Everything they do is aimed at providing consistently high quality, joined up care, support and treatment that:

  • Empowers individuals to manage their mental and physical wellbeing.
  • Keeps people safe from avoidable harm.
  • Is effective and ensures the very best clinical and individual recovery outcomes.
  • Provides the best possible experience.

Where to find Heartfordshire Partnership University NHS Foundation Trust

Living in Hertfordshire

Hertfordshire, one of the 47 counties of England known for its green landscapes, its historical monuments and for being the perfect place to live with all the benefits of the countryside and get away from the frenzy of the capital and just 20 minutes from Central London.

Just because it is a quiet place does not mean you will get bored as you have many attractions to visit and activities to do, explore all that Heartfordshire has to offer such as St Albans Cathedral, Hatfield House, Knebworth House, or feel like a real wizard like Harry Potter with by visiting Warner Bros Studio Tour London

Hertfordshire is the ideal place for anyone looking to work and live in a peaceful county, surrounded by richly diverse landscapes and calm villages, but also enjoying the benefits of being close to and visiting other large surrounding counties such as Befordshire, Cambridge, Backinghamshire, Essex and Greater London.

Welcoming